Receptionist | Kraków | Recepcjonistka

Receptionist

Kraków

Job Responsibilities:

Be first point of contact to all visitors and client staff.
Respond to all visitors’ enquiries in a friendly and proactive manner.
Answer and direct telephone calls.
Sign in all visitors and issue/collect relevant security passes.
Manage meeting room bookings & catered events.
Taxi bookings for staff and visitors.
Maintain the visitor system.
Carry out meeting room checks, for tidiness and operational use.
Escalate customer calls to appropriate managers and escalations team.
Any other ad-hoc duties as required by the FM team.
Support the facilities team as required.
Managing employee/guest parking.
Liaison with building management on any facilities issues such as HVAC, Lights, etc.
Assisting with procurement purchase orders.
Shipping and receiving support, including courier shipments.
Support various departments within the client operation.
Point of contact for various vendors servicing the client’s office.
New Hires onboarding support.
Building security access.
Track and update floor seating plans.

Requirements:

Previous experience in a reception or customer facing role.
Excellent verbal and written communication skills in Polish and English.
Experience of complaint handling procedure.
Attention to details during periods of high workload.
PC skills – knowledge of Word, Excel, Outlook.
Working as an excellent team member but also able to work on own initiative.
Able to be flexible and adapt to a global team.

We’re offering:

Dynamic job in an international and market-leading organization in the field of consulting, brokerage and real estate management with great atmosphere and company culture
Constant development of skills and competences.
Participation in interesting global and local projects.
A wide range of benefits: private medical care, group life insurance, Multisport program, benefits from the social fund, modern tools integrating employees through sport activities, reimbursement for glasses, candidate’s referral program.

Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.

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