Service Operations Officer in FX MM Confirmations and Settlement team


Service Operations Officer in FX MM Confirmations and Settlement team


Have you ever dreamt of being a part of 6.6 TRILION USD per Day worth market? We are now looking for a Service Operations Officer to join FX MM Confirmations and Settlement team.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the FX MM Confirmations and Settlement team. We add value by guarding the matching and settlement process of FX deals. As Service Operations Officer, you’ll play a valuable role in fast paced Foreign Exchange Environment. Your actions will directly impact Nordea FX trading and settlement.

What you’ll be doing:

  • Trade confirmations marching and error handling
  • Settlement instructions oversight
  • Manual Payment creation

You’ll join a highly focused team of professionals that support. The role is based in Lodz.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Need to present a positive, pro-active and problem solving attitude
  • Take responsibility in finding new ways of solving daily issues
  • Want to develop yourself in different fields of knowledge and skills
  • Can work independently and under time pressure
  • Strong interpersonal skills and an ability to build rapport with customers
  • Excellent social skills and ability to create strong internal and external relationships
  • Analytical mind-set with problem solving skills

Your experience and background:  

  • Communicative in English (written and spoken – preferably B2 level or higher)
  • Finance related university degree or equivalent professional experience is an advantage  

If this sounds like you, get in touch!


Next steps


Submit your application no later than 14 February 2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving our customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

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