Process Officer, Cash Management Operations


Process Officer, Cash Management Operations




Would you like to develop your knowledge around cash management services and get closer to the world of banking? We are now looking for a Process Officer to join Cash Management Operations Loro Team.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us. 


About this opportunity


Welcome to the CMO FI Operations, Cash Management Loro Team. We add value by daily cash management service towards financial ins. As the Process Officer you will play a valuable role in operating and enabling Nordeas customers to use our service with main focus on being one point of entry of financial institutions.


What you will be doing:

  • Ensuring sustainability of the processes and delivering with respect to agreed service level
  • Acting as one point of entry for financial institutions in their daily operational cash management issues by being the hub of all customer dialogues
  • Producing changes to improve performance in terms of tasks performed (LEAN methodology)
  • Cooperating with stakeholders and retained teams situated in Sweden, Norway, Finland and Denmark
  • Creating, developing and updating documentation and procedures

You will join a team consisting of vigorous, young, but experienced people who are eager to cooperate. The role is based in Łódź. 


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.


To succeed in this role, we believe that you:

  • Are keen on working in a team and learning new tasks  
  • Get motivated by working in a changing environment

Your experience and background:

  • Graduated at least secondary school
  • Good knowledge of English (both spoken and written)
  • Good knowledge of MS Office tools 
  • Analytical mind

If this sounds like you, get in touch!


Next steps

Submit your application no later than 15 November 2020

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

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