Assistant Service Operation Officer / Service Operation Officer, Derivatives Services


Assistant Service Operation Officer / Service Operation Officer, Derivatives Services

We are looking for Assistant Service Operations Officer/ Service Operations Officer for newly established team FX Options & Derivatives Support. We give you an opportunity to extend your knowledge about Financial Market insights, learn how trades of derivatives works & how to understand its structure.

If you are a person which is interested in Financial Markets mechanisms, you are eager to learn new things, it’s an opportunity for you to become knowledgeable in wide range of derivatives products. Joining us will bring you an additional value of becoming a part of large international organisation which is leading Nordic bank.

In Nordea, we know that great customer experiences require a team that leads the way in first-class services and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Derivatives Services team. We add value by delivering top class service for derivatives products with great enthusiasm for the business. As Assistant/Service Operations Officer, you’ll play a valuable role in providing high quality service for our customers like biggest Interbanks and huge corporates, thanks to that you will expend your knowledge around our products.


What you’ll be doing:

  • Deal capturing of new trades
  • Checking that trades meet requirements
  • Contacting with our stakeholders in Scandinavia and worldwide in case of discrepancies
  • Monitoring of documentation workflow
  • Handling derivatives payments

You’ll join a highly skilled team who is handling end to end processes. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

  • You have capability to work under time pressure and prioritize tasks 
  • You have collaborative and constructive mindset
  • You have analytical and strong problem-solving and organizational skills 
  • You put attention to details and have clear and concise communication skills 
  • You have to be a team player

Your experience and background:  

  • Finance/maths/statistics/economics related university degree 
  • 1-up years professional experience in financial institutions – experience in a bank back office will be an asset but not essential
  • English language on professional level

If this sounds like you, get in touch!


Next steps


Submit your application no later than 12 October 2020.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Please include permit for processing personal data in CV as following:


In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.


The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.

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